FAQ’s

If you can not find the print you are looking for on our site please email us at: lxrcreate@gmail.com to discuss a custom order request.

WHERE’S MY ORDER?

Sometimes prints get lost in the post which we can understand is very frustrating. If you haven’t received your order within one week of being sent a shipping confirmation email please email us at: lxrcreate@gmail.com so we can sort out replacements.

We have a strict no refund/return policy but will ensure you are happy. We will replace any prints that arrive damaged if you can show photographic evidence.

WHAT PAPER IS USED TO MAKE THE PRINTS?

Small and medium prints are printed onto glossy photo paper, large prints are printed onto matte paper.

DO PRINTS COME WITH FRAMES?
Frames are NOT included.
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